Question 1

Do my clients need to create an account to leave feedback?

Accepted Answer

No. Share a link. They click and start reviewing. No signup, no extension, no friction.

Question 2

Does it work on staging sites and pages behind logins?

Accepted Answer

Yes. Dais captures the page state you're reviewing, so feedback works on protected environments.

Question 3

How is Dais different from Markup.io or UsePastel?

Accepted Answer

Three things no competitor offers together: automatic translation between languages, local timezone display on every comment, and a native dark mode. Plus, reviewers never install anything.

Question 4

What is the Scope Wizard?

Accepted Answer

It's a built-in project scoping questionnaire. Create a set of questions about goals, deliverables, timelines, and requirements — send a link to your client — they fill it in — you both discuss and refine — then lock the scope before you start building. No more vague briefs or mid-project scope creep.

Question 5

Can I integrate with my project management tools?

Accepted Answer

Yes. Dais connects with Slack, Jira, Trello, Asana, Linear, and more. Feedback becomes tasks in your existing workflow.

Question 6

Is my client's unreleased site safe?

Accepted Answer

Enterprise-grade 256-bit SSL encryption. SOC 2 ready. GDPR compliant. Your unreleased designs and client work are protected by the same security standards used by banks and hospitals.

Question 7

What file types can I review?

Accepted Answer

Live websites, staging URLs, uploaded images (PNG, JPG, SVG, WebP), PDFs, Figma prototypes via URL, and more.

Question 8

Our team isn't technical. Will they actually use this?

Accepted Answer

That's exactly why we built it. If they can click on a website and type a comment, they can use Dais. Nothing to install, nothing to configure.

Question 9

We have offices in multiple countries and time zones. How does that work?

Accepted Answer

Every comment shows the timestamp in the viewer's local timezone. Your Copenhagen office reviews at 9 am CET, your Dubai partner reviews at 1 pm GST — everyone sees times that make sense to them.

Question 10

Can we use Dais to scope projects, not just review them?

Accepted Answer

Yes. The Scope Wizard lets you build a collaborative questionnaire to define project requirements with your client before any design work begins. Your managing partner in one office and the client in another can align on deliverables, timelines, and expectations — all in one place. When both sides agree, lock the scope and use it as your reference throughout the project.

Question 11

Our team speaks different languages. How does feedback stay clear?

Accepted Answer

When a reviewer writes in any language, others see it auto-translated into their preferred language. The original text is always preserved.

Question 12

Can we review design files and PDFs, not just websites?

Accepted Answer

Yes. Upload images, PDFs, and design exports directly. Your team can annotate designs just as easily as live web pages.

Question 13

We're reviewing confidential unreleased work. How secure is this?

Accepted Answer

SOC 2 ready, GDPR compliant, 256-bit encryption, granular access controls. Security is not optional — and we treat it that way.

Question 14

How is this better than Figma comments or a shared Google Doc?

Accepted Answer

Figma comments work for design files — not for live websites. Google Docs lose all visual context. Dais gives you pinned, contextual feedback on the actual live page, with automatic technical metadata, translation, and timezone awareness.

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